NightPause Support

Contact: bagels0001@gmail.com. We aim to reply within 5 working days.

Common questions

My apps aren't being paused.

Check three things in NightPause › Settings: Screen Time access says "Allowed", "Apps to pause" lists at least one app, and your schedule is switched on for tonight. If Settings shows "Preview mode", turn it off; preview mode never blocks anything.

How do I get past the pause when I really need to?

Tap "I need a few minutes" on the paused app, or open NightPause and choose "Take an intentional break". After a short wait you get a few minutes, then the pause returns. You can also end tonight's session from the Tonight screen.

How do I stop NightPause altogether?

Switch off your schedules in Settings › Schedules, or remove access in the iPhone's Settings › Screen Time. Deleting the app also removes all restrictions.

How do I cancel NightPause Plus or my free trial?

Open NightPause › Settings › Manage subscription, or the iPhone's Settings › your name › Subscriptions. Cancel at least 24 hours before the trial or period ends to avoid the next charge. Deleting the app does not cancel.

How do I get a refund?

Refunds are handled by Apple at https://reportaproblem.apple.com.

I bought Plus but it isn't unlocked.

Use Settings › Restore purchases. If you used Ask to Buy, Plus unlocks once the purchase is approved.

What data do you collect?

None. Everything stays on your iPhone. See the Privacy Policy.

How do I delete my data?

Settings › Delete local data.